As a digital shop here at National Brake & Muffler, we can save you time, anxiety, and money as we are completely transparent letting you decide what you want to repair now and what can be put off and for how long. Our Griffin drivers deserve a great experience that fits their needs so we have built out the perfect fit which allows for the following:
- Our customers can stay informed of their vehicle’s status every step of the way easily.
- Our technicians at Griffin take photos of your vehicle so you can see what we see and make informed decisions while you're at work, playing golf or doing what you want instead of sitting in our waiting area!
- Faster workflow allows our service advisors to focus on YOU
- Future recommendations are easy to understand in terms of urgency as you will be able to see the basis of our recommendations with the photos and information provided.
- Communication via text, e-mail, phone, or whatever you prefer as the system and our shop are all about making it comfortable and easy for you, as it should be!
- Detailed inspection reports are delivered to your e-mail inbox so you will always have easy access to them.
You will receive an email or text with a digital copy of the work completed on your vehicle for your visit. You will get an updated vehicle health score and also have the opportunity to provide a review and feedback for your visit. You no longer have to worry about saving your service records since your new online account will do this for you.
Here at National Brake & Muffler, we will make sure things are running smoothly and remind you of any new safety concerns or recalls to your vehicle. When it is time to come back in, you will get a convenient email and text reminder which will refresh your memory on why you need to schedule an appointment showing you images from your last appointment! This is just another way to provide service and convenience to our Griffin drivers here at National Brake & Muffler where our technicians work hard to ensure you are able to drive your vehicle like new longer!
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